What is therapy? 

Therapy can also be known as counseling or psychotherapy and is a resource for people and their families to learn new tools for improving their relationships with one another. Individual and group counseling include a variety of treatments used to treat behavioral health problems. Counseling and more specialized psychotherapies seek to change behaviors, thoughts, emotions, and how people see and understand situations (SAMSHA). Find out more on SAMSHA's website about the different orientations, or schools or thought, regarding how these services are provided. 

Are You Accepting New Clients? 

Yes, we are currently accepting clients ages 5 and up to 100 years old if you are developmentally, intellectually and legally able to consent and participate in 60 minute sessions. We also offer telehealth/online therapy for those that are interested, and in-person appointments in Fresno. Please visit our Team page and Request an Appointment with the therapist of your choice. Once you have a requested appointment, we will email you a link to the intake packet. We look forward to hearing from you! If your needs are intensive, we are not the best fit for you. Please see our resources page or contact your nearest hospital or county behavioral health to learn more about intensive outpatient or inpatient services, or emergency medical care.

Who do you work with? 

Our therapists are able to work with those with mild symptoms and needs. People who are motivated to work on themselves, develop and reach for healthy goals will likely do well here. The only service we provide is talk therapy. We are a small business in an outpatient setting, so anyone with severe needs would be better served by a program that is a Full Service Partnership or specialized program. FSPs are more likely to meet multiple needs like medication, life skills, support for caregivers, education, housing, social services, etc. Those programs can typically be accessed by going to the County Department of Behavioral Health.

Zero tolerance policy 

The providers, managers, and staff at this practice work hard to provide excellent service to our clients. We are not here to suffer verbal or physical abuse from clients, their family members nor members of the public. Any clients or their relatives who use threatening or offensive behavior, either verbal or physical, in person or by telephone to any member of the staff or therapists at this practice will be removed from the practice list. We thank you for your cooperation and respect.

What are your fees? 

Fee for services individual sessions range from $200 to $325 per session. This range is dependent on the type of services requested.

We take some insurances, and if there is medical necessity your insurance may cover a portion or the whole cost of treatment. Clients are responsible for knowing what their insurance plan covers and should contact their insurance company with questions about coverage. See below. We provide super bills. We do not courtesy bill for insurances we are not in network with. To check your Out of Network Benefits, use this form when you talk to your insurance company: Out of Network Coverage Form

What exactly am I paying for?

What you are paying for is a contained space to work on your goals and symptoms with an educated, trained and skilled therapist with clinical training, 2 degrees from accredited educational institutions, and several continuing education credits to be able to help you in a very specific and therapeutic way. A majority of our therapists are mater’s level clinicians who are earning hours toward their post licensure. Fee for therapy is an investment in yourself and commitment to work on your goals. Time outside of the session is spent on processing billing, completing documentation and business practices.

Do you take insurance?

Insurances we are in network with and accept (pending authorization):

~Anthem MediCal

~Cal Viva MediCal

~MHN

~ We can provide you with a superbill to present to your insurance if you have a plan that reimburses you for mental health treatment

~Private Pay via cash, debit card, credit card or HSA card benefits

Insurance may cover your services if you have an approved diagnosis and your treatment can be proven to be medically necessary. Some insurances require pre-approval prior to treatment. If provided treatment through your insurance, your treatment goals will need to be geared toward addressing a confirmed diagnosis.

Insurance may cover all of the session cost or require you to pay a copay or coinsurance amount. You are responsible for knowing what type of insurance coverage you have prior to treatment getting started. Use this form when speaking to your insurance company to learn more: Out of Network Coverage Form

Note: General Relationship/Couples Counseling and court-ordered therapy are typically not reimbursable by insurance. There are certain instances where a spouse may be able to support an identified patient in treatment which can be covered, but the goals still must be working toward medical necessity. Contact your insurance carrier with questions about your health benefits and coverage under your plan.

Why would I want to pay privately for my services?

By choosing to pay privately for your therapy services, you may find more flexibility, convenience and privacy with regard to your medical health records.

Flexibility: It is quite common for people to seek therapy to better themselves personally and professionally, and you do not have to have a mental health diagnosis to benefit from therapy. Maybe you do not not have a full-blown mental health diagnosis and are just in need of life skills-building or a safe place to process difficult educational, work or family changes. If you would like the focus of your sessions to be about your own goals and not ones that are dictated by insurance requirements, this may be the best option for you.

Convenience: Many insurance companies require that you select a provider that has been approved by them. You have the option of seeking your own service provider that is compatible to your needs,specialty and comfort level. 

Privacy: Last, by choosing to pay privately for your services, you are electing to seek more confidentiality for you or your loved one as your private health information is not required to be shared with insurance if you are not paying for services through them. Some people also choose private pay when they are worried about having a pre-existing condition on their health record and just want some support with relationships or life skills and not mental health treatment.

Where can I provide feedback about my experience at Janz Family Therapy?

Please use the following link to leave feedback about your experience with therapists at Janz Family Therapy Inc.

Client Experience Survey (Click Here)

Your responses will help our supervisors develop, train, reward and guide employees to create positive outcomes. Thank you. You may also contact help@janztherapy.com with any questions, complaints or comments.