Contact Us

Use the form on the right to contact us.

To protect your confidentiality, please don't email private information or details about your treatment. Scheduling and general questions are welcome.

(559) 825-1205


1555 West Shaw Avenue
Fresno, CA, 93711
United States

(559) 825-1205

Heather Walker Janz is a marriage & Family Therapist providing counseling and therapy in Fresno, Clovis and the central valley. Individual, adult, child and family counseling is offered. 


Frequently Asked Questions

This page will allow you to understand the importance of what you are paying into and how the process works. 

email to make an appointment 

What is therapy? 

Therapy can also be known as counseling or psychotherapy and is a resource for people and their families to learn new tools for improving their relationships with one another. Individual and group counseling include a variety of treatments used to treat behavioral health problems. Counseling and more specialized psychotherapies seek to change behaviors, thoughts, emotions, and how people see and understand situations (SAMSHA). Find out more on SAMSHA's website about the different orientations, or schools or thought, regarding how these services are provided. 

Are You Accepting New Clients? 

Yes, we are currently accepting clients. We also offer telehealth/online therapy for those that are interested, and in-person appointments in Fresno. Please call (559) 825-1205 or email us at to schedule a phone consultation. We will email you an intake packet, and once that is completed, your appointment will be set. We look forward to hearing from you!

What are your fees? 

Fees are based on the type of service provided, as well as a scale of income, so please contact us at if you would like to inquire about services that are offered.

Fee for services offered by Licensed Marriage & Family Therapist, Heather Walker Janz: $130 per session

Fee scale for services offered by an Associate Marriage & Family Therapist: $80-$120 per session

We take some insurances. See below.

What exactly am I paying for?

What you are paying for is a contained space to work on your goals and symptoms with an educated, trained and skilled therapist with clinical training, 2 degrees from accredited educational institutions, and several continuing education credits to be able to help you in a very specific and therapeutic way. Fee for therapy is an investment in yourself and commitment to work on your goals. Time outside of the session is spent on processing billing, completing documentation and business practices.

Do you take insurance?

Insurances we are in network with and accept (pending authorization):

~Anthem MediCal

~Cal Viva MediCal

~CalVCP (California Victims of Crime Compensation Program)


~ We can provide you with a superbill to present to your insurance if you have a plan that reimburses you for mental health treatment

~Private Pay via cash, debit card, credit card or HSA card benefits

Insurance may cover your services if you have an approved diagnosis and your treatment can be proven to be medically necessary. Some insurances require pre-approval prior to treatment. If provided treatment through your insurance, your treatment goals will need to be geared toward addressing a confirmed diagnosis.

Please contact us so that we can check your member eligibility for mental health services. Insurance may cover all of the session cost or require you to pay a copay or coinsurance amount.

Note: General Relationship/Couples Counseling is not reimbursable by insurance. There are certain instances where a spouse may be able to support an identified patient in treatment which can be covered, but the goals still must be working toward medical necessity. Contact your insurance carrier with questions about your health benefits and coverage under your plan.

Why would I want to pay privately for my services?

By choosing to pay privately for your therapy services, you may find more flexibility, convenience and privacy with regard to your medical health records.

Flexibility: It is quite common for people to seek therapy to better themselves personally and professionally, and you do not have to have a mental health diagnosis to benefit from therapy. Maybe you do not not have a full-blown mental health diagnosis and are just in need of life skills-building or a safe place to process difficult educational, work or family changes. If you would like the focus of your sessions to be about your own goals and not ones that are dictated by insurance requirements, this may be the best option for you.

Convenience: Many insurance companies require that you select a provider that has been approved by them. You have the option of seeking your own service provider that is compatible to your needs,specialty and comfort level. 

Privacy: Last, by choosing to pay privately for your services, you are electing to seek more confidentiality for you or your loved one as your private health information is not required to be shared with insurance if you are not paying for services through them. Some people also choose private pay when they are worried about having a pre-existing condition on their health record and just want some support with relationships or life skills and not mental health treatment.